Here's our Tip for.. May 22, 2002
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Starting Your Computer in Safe Mode
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If your computer is giving you trouble, and you need to restart it and run some diagnostics programs, you might try starting your computer in Safe Mode in order to minimize any potential hardware or driver conflicts. When you start your computer in Safe Mode, Windows loads only the bare minimum of drivers and hardware devices, so that you can examine and isolate problems with greater accuracy.

To start in Safe Mode, shut down and restart your computer. Then, hold down the Ctrl key as Windows loads. (With some computers, you can hold down the F8 key instead.) You'll be prompted to choose a new startup mode. Select 3 to start in Safe Mode. Safe Mode displays your screen in 640 x 480 resolution, and you'll notice that Windows loads much faster without all those extra drivers.

If you receive a "stuck key" error message, you've probably pressed the Ctrl key too early in the boot process. Try again with slightly more delay.

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