Here's our Hardware Tip for.. February 28, 2003
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New PC SETUP--Part 5 of 6
Examine the technical support and warranty information that arrives with your new PC. These days, many PC makers request that you set up an account by filling out and sending in a product postcard or by signing up over the Web; you can't get technical service for your system until you do so.

You'll save significant time if you follow the company's procedure and sign up in advance for your technical support and/or warranty. Otherwise you may have to wait on the phone for quite a while as the account is set up for you.