Here's our Hardware Tip for.. September 3, 2004
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iPAQ Tips--Part 5 of 6
If you continue to have problems using your USB cradle to synchronize with your PC (and you're running Windows 98), try installing the USB Viewer utility that comes with the Sample Resource Kit on the Windows 98 CD-ROM. This requires a separate installation, and you must install the software directly from the Windows 98 CD.

Once installed, the USB Viewer will tell you what devices are active on your USB bus and what, if any, problems the bus is having.