Here's our Tip for.. December 15, 1999
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Yank The Plug On Shutdown Lock-Ups--Part 2 of 2
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In our last tip, we suggested that if you're experiencing system lock-ups at shutdown, one thing you may want to try is disabling Windows 98's fast shutdown feature (this feature isn't compatible with some hardware devices): Select Start, Run type

msconfig

and click OK; click the Advanced button, select Disable Fast Shutdown, click OK twice, and restart your system. According to Microsoft, another common cause of these shutdown lock-ups is a damaged Exit Windows sound file. To determine whether or not this file is causing the problem, disable it.

Inside the Control Panel, double-click Sounds to open the Sounds Properties dialog box. In the list under Events, select Exit Windows. Click the down arrow under Sound, select None, then click OK. (Alternatively, you could turn your sound scheme off altogether by selecting No Sounds in the list of Schemes.)

Now try shutting down Windows 98. If the problem is gone, leave the Exit Windows sound disabled, or use the Sounds dialog box to select a new sound. (A third option is to try reinstalling the sound that was causing the problem.)

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